If you plan to submit a Free Application for Federal Student Aid (FAFSA®) form, you’ll need to create a StudentAid.gov account. 00:27 - Using Your StudentAid.gov Account 00:45 - Creating a StudentAid.gov Account 01:49 - Troubleshooting Account Issues Also watch: https://www.youtube.com/watch?v=s3vaHft72cA Your StudentAid.gov account is required to complete and sign the FAFSA form, and it acts as your legal signature to sign the Master Promissory Note to receive federal student loans. In addition, you can explore loan repayment plans and access valuable resources like loan counseling and Loan Simulator through your account. Each contributor on your FAFSA form (including you) must create their own StudentAid.gov account. It’s important to keep your log-in information safe and to not share your username or password with anyone else, including family members. This video covers how to regain access to your account if necessary. Your account will be verified in real time. This means that you and your contributor(s) can each create an account, import federal tax information, and complete the FAFSA form all in one sitting. When you submit your completed FAFSA form, you’ll get an email confirming that we received your form with preliminary information related to your eligibility for federal student aid. You’ll receive your full financial aid offer(s) from the schools that you listed on your FAFSA form and were accepted to. Pro tip: We strongly recommend that students start and complete their section of the FAFSA form first to save time and prevent errors. Watch the full playlist: https://www.youtube.com/playlist?list=PLtr3wy4M_CJ18cBXJb2r5mzyFoh9e9mcl Create a StudentAid.gov account: https://StudentAid.gov/create-account Read our “Key Facts About Your StudentAid.gov Account” article for more information about StudentAid.gov accounts: https://StudentAid.gov/articles/key-facts-accounts Learn more about the FAFSA process: https://StudentAid.gov/fillingout

Watch an updated version of this video: https://youtu.be/s3vaHft72cA Walk through the process of creating your own StudentAid.gov account. Your account can be used to securely log in to https://StudentAid.gov and serves as your legal digital signature. When you create your account, you’ll enter a username and password, also known as an FSA ID. You’ll also set up two-step verification to better protect your identity and account information. Create an account: https://StudentAid.gov/create-account 0:00 How To Create a StudentAid.gov Account 0:25 Personal Information 1:29 Account Information 1:55 Contact Information 2:13 Communication Preferences 2:49 Challenge Questions 3:08 Confirm and Verify 3:24 Verify Your Contact Info 5:35 Congratulations! You’ve Created Your FSA ID

Watch the updated version of this video here: https://www.youtube.com/watch?v=i42p5MHwsBc Troubleshooting your account username and password (FSA ID) tutorial: 0:23 Forgot Username 0:46 Retrieve Your Username 1:09 Retrieve Username by Phone 1:44 Retrieve Username by Email 2:28 Retrieve Username by Challenge Questions 3:06 Forgot Password 3:25 Reset Your Password 3:59 Reset Your Password by Phone 4:22 Reset Your Password by Email 4:43 Reset Your Password by Challenge Questions 5:58 Unlock Your Account 6:25 When All Else Fails This video helps you regain access to your FSA ID. An FSA ID is simply a username and password combination, which can be used to securely log in to U.S. Department of Education websites like https://StudentAid.gov and https://fafsa.gov. If you plan to fill out the Free Application for Federal Student Aid (FAFSA®) form when it becomes available, you (and your parent if you're a dependent student) should create an FSA ID as soon as possible. To log in, visit https://StudentAid.gov/login Note: The myStudentAid mobile app is no longer available.

Follow this tutorial for troubleshooting your StudentAid.gov account. 00:25 - Forgot Username 00:46 - Retrieve Your Username 01:16 - Retrieve Username by Phone 02:07 - Retrieve Username by Email 03:09 - Retrieve Username by Authenticator App 03:48 - Retrieve Username by Challenge Questions 04:26 - Forgot Password 05:24 - Reset Your Password by Phone 05:47 - Reset Your Password by Email 06:08 - Reset Your Password by Authenticator App 06:24 - Reset Your Password by Challenge Questions 06:53 - Reset Your Password 07:38 - Recover Account with Photo ID 08:22 - Unlock Your Account 08:51 - No Two-Step Verification Access 09:36 - When All Else Fails This video helps you regain access to your StudentAid.gov account. Your account is used to securely log into StudentAid.gov. If you plan to fill out the Free Application for Federal Student Aid (FAFSA®) form, you and any contributors (such as a parent or spouse) must create your own StudentAid.gov account. After Dec. 7, 2025, new users creating a StudentAid.gov account are not required to set up challenge questions. If you already set up challenge questions when you created your account, you can still use the challenge questions to recover your account information. To log in, visit: https://StudentAid.gov/login